Right of withdrawal
The Customer has the right to withdraw from the contract within 14 days from the delivery date of the Products, without giving any reason.
Refund and returns policy
Returns and Refunds
Products purchased on this website are sold by ROICAN s.r.o., Rybná 716/24, Staré Město, VAT no. CZ08127093.
How it works
01
Notify your withdrawal
Send a written notice to the Seller by email, including the order number and products to return.
02
Return the products
Products must be returned intact and in their original packaging within 14 days of the notice.
03
Receive your refund
The refund is issued within 14 days of receiving the returned products.
Return conditions
Products must be returned intact and in their original packaging. Return shipping costs are borne by the Customer.
Refund
The Seller will refund the price of the returned Products within 14 days of receiving them, using the same payment method used by the Customer.
Information and complaints
For information or clarification about the sales conditions and products, the Customer can contact us by email.
cs.roican@gmail.com